PRIVACY POLICY

LAST UPDATED: 9/17/20

We are pleased that you have elected to visit this Website (referred to herein as the “Website” or the “Site”), operated by, or on behalf of, CHAMPS AND HEROES, LLC on its own behalf and on behalf of its affiliated entities (collectively, “CHAMPS AND HEROES”, “us” and “we”). 

CHAMPS AND HEROES respects privacy rights, and is committed to safeguarding the Personal Information entrusted to us by our clients and visitors to our Website. CHAMPS AND HEROES has implemented this Privacy Policy to govern the use of Personal Information that we collect through this Website, including Personal Information you send to us. This Privacy Policy does not govern Personal Information collected from any other source or in any other manner. This Privacy Policy is intended to provide you with information as to: (i) the type of information that is collected, (ii) how the collected information is used and with whom it is shared; (iii) how we intend to protect the information; and (iv) how you can have such information modified and/or removed. 

UPDATED: SEPTEMBER 17, 2020 This Privacy Policy may be changed from time to time. We will post changes to this Website, and we reserve the right to make changes without prior individual notice. Such changes are effective upon posting. Please review this Privacy Policy often so that you will remain abreast of CHAMPS AND HEROES’ current policies, including its policies concerning the gathering and use of information that may be collected on our Website. You are responsible for making sure you are aware of the provisions of CHAMPS AND HEROES’ most current Policy. You can tell when the Privacy Policy was last modified by checking the “updated” date. 

FLORIDA Privacy Rights 

Under FLORIDA law, FLORIDA residents who have provided personally identifiable information to a company may have the right to request a list of all third parties to whom that company had disclosed such information for the third parties’ direct marketing purposes during the preceding calendar year, along with a list of the categories of Personal Information that had been so disclosed. However, CHAMPS AND HEROES’ policy, as disclosed on this Website, does not currently permit CHAMPS AND HEROES to share the Personal Information collected at this Website about you with non-affiliated third parties for such third parties’ direct marketing purposes. Moreover, even if CHAMPS AND HEROES’ policy permitted the disclosure of Personal Information to third parties for such third parties’ direct marketing purposes, because CHAMPS AND HEROES provides you with an opportunity to opt out of such disclosure, CHAMPS AND HEROES does not have to provide you with such lists. 

Collection and Use of Personal Information 

Personal Information 

Personal Information is information that uniquely identifies you, such as your name, address, email address and telephone number. 

At times, CHAMPS AND HEROES may collect your Personal Information. For example, we collect your Personal Information if you create an account, make a reservation, or send us an email, and provide us with your name, address, telephone number and/or email address. If you are making a reservation, or purchasing goods at our website, you may be asked to provide certain financial information, such as credit card information to our payment processers and reservation system providers (which will be used solely for your reservation and not retained). We may also collect your Personal Information if you post, display and/or publish content on the Website. Additionally, when you enter the password-protected area of this Website, then this Website will recognize who you are and will collect information that you submit. Any information collected about you from this Website may be associated with other information that CHAMPS AND HEROES has collected about you. 

REMEMBER to exercise discretion and caution when posting Personal Information to this Website – it will not be held confidentially, and it may be publicly viewable. With respect to all communications you make to or through the Website, including but not limited to feedback, questions, comments, suggestions and the like: (i) you shall have no right to confidentiality in your communications and CHAMPS AND HEROES shall have no obligation to protect your communications from disclosure; (ii) CHAMPS AND HEROES shall be free to reproduce, use, publish, display, disclose and distribute your communications to others without limitation, in any way now known or hereafter devised; and (iii) CHAMPS AND HEROES shall be free to use any ideas, concepts, know-how, information, data content or techniques contained in your communications for any purpose whatsoever, including but not limited to the development, production and marketing of products and services that incorporate such information, without any compensation to you. 

Financial Information 

Our payment processers, including our reservation system providers, collect and use financial information or payment method to book your reservation, process your payment for any purchases or sales made on the Website, to protect against or identify possible fraudulent transactions, and otherwise as may be reasonably needed to manage our business in connection with your transaction. This financial data is not retained after your transaction has been completed. 

Other Information 

When you access the CHAMPS AND HEROES Website, CHAMPS AND HEROES will automatically receive some information about your use of the service. The type of information that is automatically collected by CHAMPS AND HEROES includes such things as the date and time of access of the Website, the Internet protocol (IP) address of the computer that you are using, the domain and host from which you access the Internet, your browser software and operating system, the referring website address, and the specific activities you are engaged in while visiting the Website. This aggregate tracking information is used to help CHAMPS AND HEROES improve and enhance the website experience for all of its visitors. 

Your Consent 

We only collect, use and/or disclose your Personal Information with your consent. Your consent may be implied from the circumstances or may be expressly given for a particular purpose. For example, when you submit your Personal Information to us and post to our website, you are consenting to the collection, handling, use and disclosure of your Personal Information for the purposes identified or apparent at the time of collection and as otherwise described in this Privacy Policy. 

You must be 18 years of age to use the Website. CHAMPS AND HEROES does not knowingly collect or maintain any Personal Information from children under the age of 13, and no part of this website is designed with the purpose of attracting such children. 

Use of Your Personal Information 

We use your Personal Information for the purposes for which it is submitted, such as to book a reservation at one of our restaurants, to reply to your emails and inquiries, to allow you to participate in promotions, such as contests, and to tell your friends about our website. 

Your Personal Information may also be used in the following ways: 

– to deliver services to you, 

– to give you notice of and/or resolve any problems that may arise in connection with our services, 

– to better understand the needs and interests of our customers, 

– to analyze the success of our services and Website, 

– to manage the Website’s interactive functionality, 

– to help CHAMPS AND HEROES improve and enhance the Website experience for all of its visitors, and customize the content on our Website, 

– for compliance with CHAMPS AND HEROES legal and regulatory obligations, 

– as otherwise reasonably required to provide customer services and maintain the Website, and, 

– for any other purpose outlined in this Privacy Policy. 

We may also use your Personal Information to contact you via direct postal mail and/or electronically to the extent such activity is permitted by law, regarding your relationship with CHAMPS AND HEROES. This information may also be used to help CHAMPS AND HEROES and its commercial partners deliver targeted advertisements, promotions and other initiatives to you, and for any other purpose outlined by this Privacy Policy. 

Opting in and Opting out of Electronic Communications 

At certain points where Personal Information is collected on our site, there may be a box to indicate that you wish to receive certain information or communications from CHAMPS AND HEROES. You may opt out of receiving electronic communications, such as emails from CHAMPS AND HEROES at any time. In all of our electronic communications you will be given the opportunity to opt out of receiving future communications. 

Use of Your Personal Information Within CHAMPS AND HEROES 

In order to provide you with efficient and reliable services and to improve product and service options available to you, CHAMPS AND HEROES may share your Personal Information with our affiliates as required or permitted by applicable law. Our affiliates are companies controlled or owned by us, or companies that control us, or are under common control with us.